Privacy Policy

Last updated: September 1, 2026

Information We Collect

When you request our services or contact us through this website, we collect the following information:

• Your name and email address
• Service preferences and inquiries
• Any additional information you choose to provide in your messages

How We Use Your Information

The personal information we collect is used solely for the following purposes:

• Responding to your service requests and inquiries
• Scheduling appointments and providing service confirmations
• Communicating about your garden care needs
• Improving our services based on feedback

Data Storage and Security

Your personal information is stored securely and is accessible only to authorized personnel who need it to fulfill service requests. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Data Retention

We retain your personal information only for as long as necessary to provide the services you requested or as required by applicable law. Once the purpose for which the data was collected has been fulfilled, and there is no legal obligation to retain it, we will delete or anonymize your information.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data may only be shared if required by law or with your explicit consent.

Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to object to processing of your data
• The right to data portability

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Contact Information

If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us:

moon-soar
47 Westbourne Grove
Notting Hill
London W2 4UA
United Kingdom
Email: [email protected]